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Projects
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DFIIT

DFIIT

British Gas

British Gas

HSBC

HSBC

Three

Three

Mission Burrito

Mission Burrito

Husha Baby

Husha Baby

OUP

OUP

Suttons & Robertsons

Suttons & Robertsons

Virgin Media

Virgin Media

Pure Body Butters

Pure Body Butters

Vanguard

Vanguard

Chrysler

Chrysler

Department for business & trade

Meeting transcription, minute creation and readout circulation

Meetings occur daily whereby detailed decision outcomes and an actions need to be noted and shared ‘readout’. As a manula process this time consuming action so with Co-pilot.

Co-pilot re-organises meeting notes into a circulation-ready email with clearly assigned action owners and saves the readout back to the (Onenote) record

Correspondence drafting agent

Designed to respond to correspondances by searching the archives in Sharepoint afor silimar cases and then pulls the relevant information using approved tone and wording to create an inital draft for policy team memeber to review and submit.

Problem 25 fte involved n process

The consisie submission summarisation asistane is designed to turn long policy submission into short clear standardised summeries. It works by applying pre-built instructions that preserve meaning, maintain the correct tone and ensure consistencey across the team:

it solves three key problems:

Time consumin manual summerasation of lengthy submission (eg: 20 - 30 pages)

Inconsistent quality when different people summerise documents.

Need for complex prompting when using Copilot manually

Users simply provide the full submission andn the agent automaticallu generated ta polished 1 - 2 page summarry that can be reviewd and edited where necessarry

What should Copilot use as inputs

GSCE Framework

By using the GCSE prompt-design method that guides Copilot by clearly defining the Global Context, source and expectations needed to produce high-quality reliable output

GOAL

What are you trying to achieve

CONTEXT

What background does copilot need

SOURCES

EXPECTATIONS

How should Copilot present the output?

In the early stages of each sprint we ran bespoke training session to equip and empower teams to exploit Copilot ‘out of the box’ to the full before exploring more advanced AI solutions (automation and or agents). Outlined below are the various soltions that wew deployed

Copilot logo

Ideal for everyday policy tasks

  • drafting and refining content

  • summerising long docs

  • analysing and synthesising information

Copilot Studio

Extends Copilot for repeatabke policy workflows

  • Build custome Copilots

  • standardise common tasks

Agents

Used for tailored end-to-end use cases

  • Ai agents designed to automate & execute processes

  • Orchestrate multi-step tasks across systems

  • Enable scalable policy specific automation